Question 1

Who may open an account with LiqAlpha?

Accepted Answer

Any adult of 18 or over who is resident outside our restricted jurisdictions. Residents of United States of America, and of the other countries named in the legal notice, cannot be served.

Question 2

May I run several evaluations at once?

Accepted Answer

Yes. A single verified email may hold any number of evaluations, and each is assessed independently.

Question 3

Can an account be transferred, sold or shared?

Accepted Answer

No. Every evaluation and funded account belongs solely to its registered holder. Allowing another person to trade it, or trading an account that is not yours, closes it.

Question 4

How do I register?

Accepted Answer

Provide your name, email address and a password. Route and account size are chosen at checkout.

Question 5

What payment methods are accepted?

Accepted Answer

Card (Visa, Mastercard, Apple Pay and Google Pay), UPI for clients in India, and crypto (USDT on TRC20 or ERC20, Bitcoin and Ethereum).

Question 6

When will my login arrive?

Accepted Answer

Within minutes of payment being confirmed. Your MetaTrader 5 login, password and server details are emailed to you and also shown in the dashboard. Crypto payments are confirmed after one network confirmation.

Question 7

My payment went through but I have no login.

Accepted Answer

Contact live chat with your order reference, which begins LA-. We will confirm the payment and issue the account manually if the automated step did not complete.

Question 8

Am I free to use my own method?

Accepted Answer

Yes. Every discretionary approach is permitted, including scalping, swing, intraday, hedging, grid and martingale. Only practices that exploit the platform rather than the market are excluded, as set out below.

Question 9

May I trade around news?

Accepted Answer

During evaluations, yes, without restriction. On LiqAlpha Live accounts, opening or closing a position within five minutes either side of a high-impact (red folder) release constitutes a breach.

Question 10

What about overnight and weekend holding?

Accepted Answer

Overnight positions are permitted throughout. Swing accounts may hold over the weekend; scalping accounts must be flat before Friday's market close.

Question 11

Are EAs, bots, HFT or arbitrage permitted?

Accepted Answer

No. Expert advisors and all automated trading, high-frequency strategies, latency or feed arbitrage, and copying trades from accounts you do not own are prohibited and close the account.

Question 12

Is copy trading permitted?

Accepted Answer

Only between evaluations held in your own name.

Question 13

Are there restrictions on lot size or holding time?

Accepted Answer

None, and no route carries a consistency rule. The loss limits continue to apply to every position.

Question 14

Which instruments are available?

Accepted Answer

All symbols on the MetaTrader 5 account we provision: currency pairs, gold and other metals, indices and crypto CFDs.

Question 15

What leverage applies?

Accepted Answer

Up to 1:100 on forex, 1:50 on gold and 1:50 on crypto. Swing accounts run at 1:50 and scalping accounts at 1:100. These terms carry over to funded accounts.

Question 16

Which trading platform is used?

Accepted Answer

MetaTrader 5 exclusively, on desktop and mobile.

Question 17

What if equity reaches the daily loss limit?

Accepted Answer

The account is breached at that instant, even if equity recovers immediately afterwards. The daily limit is measured on live equity, not solely on closed positions.

Question 18

Does the same apply to the maximum loss limit?

Accepted Answer

Yes. Reaching it ends the account at once. The limit is static throughout the stage, so accumulated profit does not move it.

Question 19

Can a breached account be reinstated?

Accepted Answer

No. A breach is final. A new evaluation may be purchased at any time, and your other accounts are unaffected.

Question 20

What if I believe a breach was recorded in error?

Accepted Answer

Contact live chat with the account number. We will show you, from the audit log, the specific equity tick or trade that crossed the limit.

Question 21

Is the fee returned after a breach?

Accepted Answer

No. Evaluation fees are non-refundable.

Question 22

At what point is identity verified?

Accepted Answer

On 1 Step and 1 Step Pro, once the challenge is passed. On 2 Step, 2 Step Prime, 2 Step Pro and 3 Step, after Phase 1 and before Phase 2 begins.

Question 23

Which documents are required?

Accepted Answer

A government-issued ID, front and back, and a brief liveness selfie. Both must belong to the registered account holder.

Question 24

How long does verification take?

Accepted Answer

About 24 hours in most cases. Any declined check is passed to a member of staff for a second review.

Question 25

What does the pre-funding review involve?

Accepted Answer

A member of staff examines the complete evaluation record for prohibited practices and confirms ownership. It is the final step before the funded login is issued and usually concludes the same day.

Question 26

What size is the funded account?

Accepted Answer

LiqAlpha Live accounts open at 10% of the evaluation size, so a $100,000 evaluation becomes a $10,000 live account. Scaling can then double it, up to eight times the opening size.

Question 27

What is the profit split?

Accepted Answer

You retain 80% of profit on every funded account, from the first dollar. LiqAlpha retains the balance.

Question 28

How frequently can I withdraw?

Accepted Answer

On any day, and more than once in a day where sufficient profit is available. The minimum is $20 after the split.

Question 29

How are payouts settled?

Accepted Answer

In USDT (TRC20), by bank transfer, or by UPI for clients in India. Most settle within a day; bank transfers may take one to three business days.

Question 30

Can I continue trading after a withdrawal?

Accepted Answer

Yes, immediately, on the remaining balance. A payout does not move the maximum loss limit.

Question 31

Is verification required before a payout?

Accepted Answer

Yes. Both identity verification and the funding review must be complete.

Question 32

Can an evaluation fee be refunded?

Accepted Answer

No, whether before the first trade or after a breach. The fee pays for the evaluation itself.

Question 33

What does an evaluation cost?

Accepted Answer

From $30 for a $2,500 multi-phase account to $1,500 for a $100,000 1 Step account. The fee is charged once and never recurs.

Question 34

I sent crypto to an incorrect address or network.

Accepted Answer

Funds sent to the wrong address or network generally cannot be retrieved. Please confirm both on the payment page before sending.

Question 35

1 Step

Accepted Answer

One phase, 12% target, 4% daily loss, 8% max loss, 5 profitable days. Funded max loss 45% of the funded size.

Question 36

1 Step Pro

Accepted Answer

One phase, 12% target, 3% daily loss, 6% max loss, 5 profitable days. Funded max loss 60% of the funded size.

Question 37

2 Step

Accepted Answer

10% then 5%, 5% daily loss, 10% max loss, 5 profitable days. Funded max loss 35% of the funded size.

Question 38

2 Step Prime

Accepted Answer

10% then 5%, 5% daily loss, 10% max loss, 5 profitable days. Funded max loss 50% of the funded size.

Question 39

2 Step Pro

Accepted Answer

5% then 8%, 5% daily loss, 8% max loss, 5 profitable days. Funded max loss 60% of the funded size.

Question 40

3 Step

Accepted Answer

3 phases: 4%, 5%, 8%, 3% daily loss, 8% max loss, 2 / 2 / 3 profitable days. Funded max loss 80% of the funded size.

Question 41

How can I speak to a person?

Accepted Answer

24/7 live chat, email and WhatsApp, in English. You may also write to support@liqalpha.com.

Question 42

How do I raise an account issue or request a review?

Accepted Answer

Through live chat, quoting your account or order number. Formal complaints follow the procedure set out in the terms.

Frequently asked questions

Eligibility and accounts

Purchase and delivery

Trading rules

Platform and instruments

Breaches

Verification and funding

Payouts

Fees and refunds

Routes at a glance

Support